E-LearningBecoming an Effective Correctional SupervisorThe role of the correctional supervisor is linked to successful outcomes in meeting or exceeding the mission of an agency. This course will examine the skills necessary to become an effective supervisor, allow you to evaluate yourself in important supervisory areas, and increase your awareness of newly-discovered skills.
ACA Hours: 12
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E-LearningCoaching: Retaining Invested StaffThis course will discuss coaching and examine the process of coaching staff.
ACA Hours: 6
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E-LearningCommunicating Nonverbally with InmatesCommunicating with inmates is a critical part of a correctional officer's job. Communicating is divided into two parts: verbal and nonverbal communication. Both are equally important and require a set of skills that must be mastered. This course is designed to enhance the nonverbal communication skills of correctional officers and other staff who interact with inmates. It will examine each of the elements of nonverbal... Details
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E-LearningConducting CountsCorrectional facilities are responsible for maintaining custody of inmates and accountability for their whereabouts at all times. Therefore, conducting counts is vital to institutional security. Correctional officers are responsible for conducting different types of counts to account for all inmates, both inside and outside the facility.
This course stresses the need for absolute accuracy in security counts. It discusses the various... Details
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E-LearningContraband and SearchesPerhaps one of the greatest threats to the safety and security of a correctional facility is the introduction of contraband. Weapons, ammunition, drugs, cell phones, and other items pose a risk to both staff and inmates. Contraband can be used to commit assaults, aid in an escape, and conduct criminal activities. This course examines how to thwart the trafficking of contraband through proper searches of inmates, staff, cells, common... Details
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E-LearningDuties of a Correctional OfficerCorrectional officers are viewed as the backbone of corrections, managing inmates 24 hours a day, seven days a week, and maintaining a safe and secure environment for both staff and inmates. Fulfilling their roles successfully is vital to the effective operation of the facility. This course examines the correctional officer's role in maintaining safety and security, supervising inmates, classifying inmates, and communicating ... Details
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E-LearningDuties of Juvenile CareworkersThe primary mission of juvenile correctional facilities is to prepare juveniles for a successful return to their communities. The focus is on programming and treatment, with security acting as crucial support. Direct care staff play a vital role in the mission of juvenile corrections supervising juveniles in a controlled setting. They may be called youth specialist, juvenile correctional officer, youth worker, and juvenile... Details
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E-LearningEscorts and Transports
One of the challenges correctional officers face is escorting and transporting inmates. These duties pose security risks for assaults, escapes, and the receipt or transport of contraband. Officers must remain alert at all times and closely follow policies and procedures to prevent breaches of security. This course discusses how to escort and transport inmates both inside and outside the facility.This course is worth six ACA credit... Details
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E-LearningInmate Lawsuits Challenging Access to the Legal SystemInmates have a right to access the courts, not only during their trial, but also during their confinement. Courts have pointed out that inmates must have access to the courts to challenge the legality of their confinement or the conditions of their confinement. This course examines the major U.S. Supreme Court decisions about inmate access to the courts and describes the role of the correctional officer ... Details
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E-LearningInmate Lawsuits Challenging Conditions of ConfinementEven though they are incarcerated, inmates still have the right to humane conditions of confinement and to be provided with the basic needs of daily living (e.g., food, shelter, and health care). Violating these rights can lead to inmate lawsuits and, perhaps, liability for corrections officials. This course will examine the liability issues related to conditions of confinement, including protecting... Details
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E-LearningInmate Lawsuits Challenging Religion, Comm. and SearchesTwo key areas of rights are found in the First and Fourth Amendments. The First Amendment is the source of rights for freedom of speech and religion, and the Fourth Amendment is the source of the right to be free from unreasonable searches. This course will explain the concept of limited rights and examines the First and Fourth Amendment rights of inmates.
ACA ... Details
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E-LearningInmate Rights to Medical and Mental careEven though they are incarcerated, inmates still retain some of their constitutional and other legal rights. Perhaps one of the most important is the right to adequate medical and mental health care. This right is guaranteed under the Eighth Amendment to the United States Constitution, and under similar provisions in various state constitutions. Violating an inmate's right to health care can lead to liability for... Details
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E-LearningInmate Use of Force Lawsuits and Due Process RightsGiven the nature of correctional environments, officers are allowed to use reasonable force in particular situations. Knowing when to use this force, as well as what type and how much to use, is essential to defending yourself against allegations of improper use of force. Another area somewhat unique to corrections is the decision-making process for classification, transfers, and discipline. These types of ... Details
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E-LearningJuvenile Corrections Course PackageThis 7-course package covers the basic skills for every youth worker, including security and youth management, mental health, and suicide prevention.
Total ACA Hours: 67
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E-LearningLegal Issues in Corrections Course PackageThis 9-course package covers the U.S. legal system and the basic rights of offenders. Individuals receive certificates for each course.
Total ACA Hours: 67
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E-LearningManaging ConflictThis course will examine how to deal with real-life conflict. You will learn how to identify, prevent, and resolve conflict.
ACA Hours: 7
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E-LearningManaging Depressed and Suicidal InmatesAfter inmates are identified as being at risk for suicide or are suspected of being at risk for suicide, staff must follow suicide prevention policies and procedures. Correctional officers play a significant role in managing at-risk inmates during this critical time by providing direct supervision and support. This course examines the five steps officers should take and illustrates how to communicate effectively with... Details
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E-LearningManaging Depressed and Suicidal Juvenile Offenders Juvenile careworkers play a critical role in identifying suicidal juveniles and managing them
during this time by providing direct supervision and support. In most cases, following the suicide prevention plan and paying attention to details can be the difference between life and
death for juveniles.
This course discusses how to identify juveniles at risk for suicide during intake... Details
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E-LearningManaging Inmates with Mental IllnessCorrectional staff have many challenges working with inmates who have mental health issues. These inmates have special needs, and their behavior can disrupt normal operations and require intervention from both correctional officers and treatment staff. This course reviews the factors in the correctional environment that influence inmates with mental illness and identifies the common signs of mental illness. It also... Details
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E-LearningManaging Juvenile Offenders with Mental IllnessManaging juveniles with mental illness is challenging for juvenile careworkers. Mental illness can cause youths to act or react based upon what is going on inside them more so than what is going on around them, which can lead to improper and, sometimes, disruptive behaviors. Careworkers need to understand the mentally ill youths on their unit and what works best for managing their behavior in a particular... Details
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E-LearningManaging Keys and ToolsFew things in the correctional environment are more important than the control of keys and tools. While tools provide a ready-made source for weapons, keys provide the ability to escape, harm others, and move about the facility undetected and in security-sensitive areas. Following procedures for accounting, issuing, and tracking keys and tools will ensure that they remain under the control of correctional staff. This course... Details
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E-LearningMental Health Course PackageThis 4-course package covers mental health in corrections, including preventing suicides and managing suicidal offenders.
Total ACA Hours: 40
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E-LearningMotivating Correctional StaffThis course provides leaders with the tools to motivate staff.
ACA Hours: 9
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E-LearningOur Civil Justice Process
The civil justice system provides a way for individuals to settle their disputes with other individuals. In corrections, inmates may file lawsuits when they believe that their constitutional rights (e.g., freedom of religion, freedom from cruel and unusual punishment, and freedom from unreasonable searches) have been violated. These lawsuits may be filed against correctional administrators and correctional officers or other... Details
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E-LearningOur Criminal Justice SystemAll the offenders you supervise are involved in some aspect of the U.S. criminal justice system. As a corrections professional, you play an important role within this system. You and your co-workers may be involved after an offender is arrested, during criminal proceedings, and after an offender is sentenced. This course will examine the three major parts of the criminal justice system, and then take you through the key steps of... Details
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